Return Policy

Report any discrepancies or claims for damaged merchandise within two days of delivery. Claims made after this period will not be eligible for consideration. Please note that there is a 15% restocking fee on all returned items. Refunds or exchanges on alcoholic beverages are not permitted, in accordance with Michigan state law. Shipping, handling, and packaging costs are non-refundable.

Vintage Wine Purchases of 2014 and Older

Purchases of wines from 2014 or earlier are accepted on an “AS IS” basis. The industry standard for vintage wines going bad ranges from 4% to 7%. Corked wines may be ruined due to TCA (trichloroanisole). Our staff checks for TCA before shipping. Buyers of wines older than 10 years should check for TCA before opening. We do not accept returns of corked wine. For any claims, please contact Mark at 248-227-7131 or email redwood630@gmail.com.

Wine Shipping Policy

To avoid heat or freeze damage, please select two-day or faster shipping methods from our controlled cellar. Ground shipping is at your own risk, and we are not responsible for damages due to shipping delays.

Wine Cellar Information and Decanting

For the best experience, please download and read our Decanting and Serving Instructions.

Disclaimer

We reserve the right to limit quantities. Sales to wholesalers or distributors are not permitted. Prices are subject to change without notice. Policies may change with or without notice, and new policies will be posted promptly.